Website Terms and Conditions of Use

These Terms outline the accepted use of our informational city and local guide services in Malaysia. Please review them carefully before using our website or requesting support.

January 2, 2026

Acceptance of Terms

By using this site, you confirm your agreement to comply with these Terms and our Privacy Policy. If you do not agree, you must discontinue use immediately. We reserve the right to modify terms at any time.

Definitions

Certain terms in these conditions have specific meanings relevant to our service.

‘Service’ refers to curated informational guides about city and local routes in Malaysia presented on this website.

‘User’ refers to any individual browsing, downloading, or using our guides or contacting us for information.

‘Content’ means all digital materials including text, images, and route recommendations we provide.

‘We’ or ‘us’ represents the company operating under the Elivorana name elivorana.sbs.

Use of Service

Use of our guides and online resources is limited to lawful personal travel planning, not for commercial resale or public distribution.

Eligibility

Users must be of legal age in Malaysia or have the approval of a legal guardian to use our site and request services. Usage is intended for persons planning travel or seeking information only.

We do not knowingly collect information from users under 13 years old.

User Responsibilities

Users agree to act responsibly when interacting with our resources and communications.

Provide accurate contact and request information on all forms.
Respect copyright and usage restrictions on guides, content, and imagery.
Avoid misrepresentation of affiliations or use for unauthorized promotions.
Promptly notify us if you become aware of any security or privacy concerns regarding your data.

Prohibited Uses

Users must strictly avoid these activities while using our guides.

Attempting to redistribute, resell, or publicly share our guides without written permission.
Infringing any copyrights or violating intellectual property laws with our content.
Using the website for unlawful activity or transmitting harmful or deceptive information.
Impersonating team members, fellow users, or misrepresenting affiliations.
Collecting data on others from our site or using automated scripts for information extraction.

Intellectual Property Rights

All guides, routes, images, and materials are protected by copyright and trademark laws. Use is allowed only for personal, non-commercial purposes, with clear respect for authorship and ownership.

User Content Submission

When submitting feedback or sharing experiences, you agree your content is honest, lawful, and does not infringe others’ rights.

Rights to Submitted Content

We reserve the right to use, edit, and publish feedback or user-submitted stories for promotional or quality improvement purposes with attribution if appropriate.

Privacy and Data Security

We are committed to safeguarding your privacy. Your data is managed per Malaysia’s regulations and our Privacy Policy, which explains collection, use, and protection practices.

View Privacy Policy

Disclaimers and Limitations

Our guides offer practical recommendations. However, we cannot guarantee result uniformity for every experience.

Important Notice

Information is presented for general guidance only. Users should independently verify critical details such as opening hours, safety, and accessibility.

Limitation of Liability

We are not liable for direct or indirect loss, delays, or inaccuracies in guide content. Usage is at your own discretion and responsibility.

Indemnification

Users agree to indemnify us against any claims, damages, or costs arising from misuse, rule violations, or third-party impact related to site activity.

Dispute Resolution and Governing Law

All disputes will be managed with an emphasis on fair resolution in line with Malaysian law.

Arbitration

Certain disputes may be settled by binding arbitration as per local regulations. We reserve the right to choose the appropriate forum based on the nature of the disagreement.

Users will be notified of any changes to this resolution process.

Online Dispute Resolution

If applicable, online tools for dispute settlement may be provided as required by law or user location.

See More Information Here

Severability

If any provision of these terms is invalid under current law, the remainder remains enforceable.

Entire Agreement

These Terms, together with any referenced policies, contain the full agreement between user and company regarding use of services.

Governing Law and Jurisdiction

These terms are enforced in accordance with the laws and courts of Malaysia. Any disputes must be resolved under their jurisdiction.

Termination

We reserve the right to terminate or restrict access to services for violation of these terms or inappropriate conduct.

Modifications

These terms are reviewed regularly, and changes will be posted with updated dates. Continued use constitutes acceptance of new terms.

Contact Information for Inquiries

Please reach out with questions regarding terms or the content on this site.

Email Address: content@elivorana.sbs

Phone: +6016-381 7862

Address: Regus - Shah Alam, Wisma Sunway, Shah Alam, Selangor 40400 Malaysia

Effective Date: January 2, 2026

Version: v2